At Shopbop Online, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or engage with our services. By accessing or using ShopBop Online, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect:
a. Personal Information: We may collect personal information, including but not limited to your name, contact details, shipping address, and payment information when you create an account or place an order.
b. Browsing Information: We collect non-personal information such as your IP address, browser type, and device information to enhance your browsing experience and improve our services.
2. How We Use Your Information:
a. Order Processing: We use your personal information to process and fulfill your orders, including order confirmation, shipping, and returns.
b. Communication: We may use your contact information to send order updates, promotional offers, and newsletters. You can opt-out of promotional emails at any time.
c. Customer Support: Your information helps us provide efficient customer support, address inquiries, and resolve issues.
d. Improving Services: We analyze data to enhance our website, products, and services, ensuring a better shopping experience for our customers.
3. Sharing Your Information:
a. Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to fulfill your orders.
b. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.
4. Security:
a. Data Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. Payment Information: Your payment information is encrypted using secure socket layer technology (SSL) and processed through reputable payment gateways.
5. Cookies and Tracking:
a. Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
b. Third-Party Analytics: We may use third-party analytics tools to collect and analyze data on website usage. This information helps us improve our services.
6. Your Choices:
a. Account Information: You can update or delete your account information by logging into your ShopBop Online account.
b. Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the emails.
7. Children’s Privacy: ShopBop Online is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to Privacy Policy: We may update this Privacy Policy to reflect changes in our practices. Please review this page periodically for any updates.
If you have questions or concerns about our Privacy Policy, please contact our customer service team at shopboponline@gmail.com
Thank you for trusting Shopbop Online with your personal information. Happy shopping!