Shipping Policy for Shopbop Online

Thank you for shopping at Shopbop Online. We aim to provide a seamless shopping experience, including prompt and efficient shipping services. Please read our shipping policy carefully to understand how we handle shipping and delivery.

1. Order Processing Time: We strive to process and dispatch all orders within 24 to 48 hours of order placement, excluding weekends and public holidays. Orders placed after 3pm may be processed on the next business day.

2. Shipping Rates: Shipping rates are calculated based on the delivery location, and the weight of the items in your order. The applicable shipping charges will be displayed during the checkout process.

3. Delivery Timeframes: The estimated delivery timeframe is 2 to 5 business days. Please note that these are estimates, and actual delivery times may vary based on factors beyond our control, such as foggy weather, protests and unforeseen delays.

4. Tracking Information: Once your order is dispatched, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

5. Shipping Address: It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. Shopbop Online is not liable for any delays or issues caused by incorrect shipping details.

6. Delayed or Lost Shipments: In the rare event that a shipment is delayed or lost, please contact our customer service team at shopboponline@gmail.com . We will work diligently to investigate and resolve the issue.

7. Multiple Shipments: In cases where an order contains multiple items, they may be shipped separately to expedite the delivery process. You will receive separate shipping confirmations and tracking information for each shipment.

8. Shipping Policy Changes: Shopbop Online reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy regularly for any changes.

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at shopboponline@gmail.com. Thank you for choosing Shopbop Online—we appreciate your business!